Assisted Living and Residential Care Facilities Resident’s Bill of Rights

(1) The facility must implement a residents’ Bill of Rights. Each resident or the resident’s designated representative must be given a copy of their rights and responsibilities prior to moving into the facility. The Bill of Rights must state that residents have the right:
(a) To be treated with dignity and respect;
(b) To be given informed choice and opportunity to select or refuse service and to accept responsibility for the consequences;
(c) To participate in the development of their initial service plan and any revisions or updates at the time those changes are made;
(d) To receive information about the method for evaluating their service needs and assessing costs for the services provided;
(e) To exercise individual rights that do not infringe upon the rights or safety of others;
(f ) To be free from neglect, financial exploitation, verbal, mental, physical or sexual abuse;
(g) To receive services in a manner that protects privacy and dignity;
(h) To have prompt access to review all of their records and to purchase photocopies. Photocopied records must be promptly provided, but in no case require more than two business days (excluding Saturday, Sunday and Holidays);
(i) To have medical and other records kept confidential except as otherwise provided by law;
(j) To associate and communicate privately with any person of choice, to send and receive personal mail unopened and to have reasonable access to the private use of a telephone;
(k) To be free from physical restraints and inappropriate use of psychoactive medications;
(l) To manage personal financial affairs unless legally restricted;
(m) To have access to and participate in social activities;
(n) To be encouraged and assisted to exercise rights as a citizen;
(o) To be free of any written contract or agreement language with the facility that purports to waive their rights or the facility’s liability for negligence;
(p) To voice grievances and suggest changes in policies and services to either staff or outside representatives without fear of retaliation;
(q) To be free of retaliation after they have exercised their rights provided by law or rule;
(r) To have a safe and homelike environment;
(s) To be free of discrimination in regard to race, color, national origin, gender, sexual orientation or religion; and
(t) To have proper notification if requested to move out of the facility, and to be required to move out only for reasons stated in OAR 411-054-0080 (Involuntary Move-out Criteria) and have the opportunity for an administrative hearing, if applicable.
Source: Oregon Department of Human Services – Seniors and People with Disabilities – Oregon Consumer Guide for Assisted Living and Residential Care Facilities